Awards and Certificates
Zermatt Bergbahnen AG’s aim is to increase the benefit to visitors and their comfort. When the company carries out infrastructure renewal, it is always with an approach that is in harmony with nature. Internal process improvements are focussed on optimizing the quality of services for guests. For its efforts and investments to improve the quality of its services, Zermatt Bergbahnen AG has received several certificates and awards, which are listed below.
Trip Advisor Certificate of Excellence 2019
The Matterhorn paradise was fully awarded the Certificate of Excellence 2019 by Trip Advisor. The certificate selects accommodation, restaurants, places of interest and holiday apartments that have always offered their guests a high-quality experience.
Best Ski Resort 2018
The Matterhorn ski paradise has been awarded first place nationally and second place internationally in the poll for "Best Ski Resort 2018". 46'000 winter sports enthusiasts were surveyed over winter 2017/18 in 55 ski regions across five countries, making the "Best Ski Resort" the largest customer satisfaction study in the Alps.
Best Ski REsort 2016
The Matterhorn ski paradise resort received the coveted Best Ski Resort award for the second time in a row. As in 2014, the defending champions, Zermatt, secured top spot in the overall rankings, earning the title of “Best Ski Resort in the Alps, 2016”.
Best of Swiss Apps "Skiguide Zermatt"
In Winter 2015/16 Zermatt Bergbahnen launched the perfect digital companion for the international Matterhorn ski paradise: the Skiguide Zermatt app. At an awards ceremony on 16 November 2016, the app was highly placed in the Best of Swiss Apps awards for 2016, gaining silver in the “User Experience” category and bronze in the “Functionality” and “Design” categories.
t.A.I. Werbe Grand Prix
At the T.A.I. advertising awards, matterhornparadise.ch won out against 21 other tourist websites, gaining the audience prize in the Website Tourism category, in a contest involving a total of 15'000 votes. In its own words, the Advertising Grand Prix is the fairest and toughest competition for tourism advertising media since the winners have to be selected by the jury as well as winning the audience vote.
Swiss and European Solar Price
This energy-saving design for Zermatt Bergbahnen AG serves as a model for the whole Alpine region. The restaurant generates enough energy from the photovoltaic system integrated into the building’s façade to cover all its heating, ventilation and lighting requirements for the entire year. For its eco-friendly commitment and efficient use of solar energy, the company was awarded the Swiss and European Solar Prize for 2010.
Zermatt Bergbahnen AG has been awarded the 2013 Revegetation Award in recognition of its work in the area of renaturation. The award was given by the Swiss Bioengineering Association’s working group for high-altitude restoration (AGHB), which has been promoting the enhancement of the Alpine region by appropriate renaturation since 1996. The prize is awarded every two years.
Best of Swiss Gastro
The Matterhorn glacier paradise restaurant was honoured with the award for “Best of Swiss Gastro 2015” in the category “Activity”. Best of Swiss Gastro is the only public prize in the world of Swiss gastronomy. It is awarded annually to the best new catering establishments.
The Matterhorn glacier paradise restaurant, at 3'883 metres, is exposed to exceptionally harsh weather and snow conditions. The external walls are insulated with 52 cm of rock wool to ensure it is really comfortable indoors. The wooden construction is framed by metal and glass to give the building ample protection from the wind, which can reach speeds of up to 300 kph. These measures help to keep energy consumption low, and as a result the Matterhorn glacier paradise restaurant was awarded the MINERGIE-P® certificate.
The label Family Destination is awarded to holiday places and destinations that streamline their offers towards the needs and wishes of children and their company. Here family holidays will turn out well.
Quality Label Level 3 (ISO 9001)
Zermatt Bergbahnen AG has recognized the need for process-oriented quality management and is working on ongoing improvement of the operational and organizational structure of internal company processes. Since 2005, Zermatt Bergbahnen AG has had ISO 9001 certification and reached the highest level of Swiss Tourism’s “Q-Program”.
A genuine commitment to environmental protection has a firm place on the agenda of Zermatt Bergbahnen AG’s corporate culture. We aim to optimize the processes relevant to the environment and minimize the risks and any residual environmental pollution. Zermatt Bergbahnen AG is ISO 14001-certified and has always set an excellent example where sustainability is concerned.