No risk - cancel free of charge
The cash-back guarantee costs CHF 10 per booking and covers the following:
- If you have a profile at www.matterhornparadise.ch, you can cancel your booking up to 48 hours before it becomes valid or prior to your departure date, or send us an enquiry. Just log on and go to “Orders” on your profile page.
- If you do not have a profile, we can cancel your booking for you up to 48 hours before it becomes valid or prior to your departure date. You can email an enquiry to firstname.lastname@example.org.
For season passes, the cash-back guarantee is valid as long as the pass remains unused, regardless of the start date of the validity.
A refund on the cash back guarantee is excluded in any case.
Further information on the online booking conditions can be found here.