Book Online- cancel free of charge

Cashback-Guarantee

No risk - cancel free of charge

The cash-back guarantee costs CHF 20 per booking and covers the following:

  • Full cancellation / refund up to 48 hours prior to the date of validity start / arrival if:
  1. the public transport or taxi service to the airport or station in Switzerland is cancelled
  2. the customer is prevented from travelling due to strike action, civil disorder, natural disaster or epidemic
  3. the customer or someone close to them (e.g. immediate family member, close relative, fiancé(e), god-parent) is taken seriously ill, has a severe accident or dies before the trip
  4. serious damaged occurs to the customer’s property at home, e.g. through fire or flooding
  • Pro rata refund for unused days due to late arrival caused by the above.
     

*If the booking includes an accommodation service, the individual cancellation conditions of the accommodation apply.

A refund on the cash back guarantee is excluded in any case.

Further information on the online booking conditions can be found here.

Do you have further questions?

We are here for you 7 days a week.

Tel. +41 27 966 01 01

E-mail: info@matterhornparadise.ch