No risk - cancel free of charge
The cash-back guarantee costs CHF 20 per booking and covers the following:
- Full cancellation / refund up to 48 hours prior to the date of validity start / arrival if:
- the public transport or taxi service to the airport or station in Switzerland is cancelled
- the customer is prevented from travelling due to strike action, civil disorder, natural disaster or epidemic
- the customer or someone close to them (e.g. immediate family member, close relative, fiancé(e), god-parent) is taken seriously ill, has a severe accident or dies before the trip
- serious damaged occurs to the customer’s property at home, e.g. through fire or flooding
- Pro rata refund for unused days due to late arrival caused by the above.
*If the booking includes an accommodation service, the individual cancellation conditions of the accommodation apply.
A refund on the cash back guarantee is excluded in any case.
Further information on the online booking conditions can be found here.