Gifts from the Matterhorn paradise
Do you want to give your near ones and dear ones a little piece of Zermatt? Or keep your memories of happy holidays alive for a little longer? In our souvenir shop there’s sure to be something for every fan of Matterhorn paradise – whether you’re a ski bunny or a serious mountaineer.
Questions & Answers
Merchandise products are sent via Swiss Post AG. Delivery costs are charged to the expense of the purchaser and calculated according to weight and country. You can find the detailed prices in our booking conditions.
The average delivery time within Switzerland is 2–3 working days. Within Europe it is 3–5 working days and outside Europe 5–10 working days. Orders are processed and dispatched on weekdays from Monday to Friday.
Undamaged goods in their original packaging may be returned to ZBAG by post up to 30 days after receipt. To do so, a return form must be completed and enclosed with the return consignment. Delivery costs and payment charges are not generally reimbursed.
For hygienic reasons the following souvenirs are excluded from any exchange/returns:
- all community masks
- bandanas (with and without fleece)
Zermatt Bergbahnen AG
P.O. Box 378