If the ticket was purchased online, there is a QR code and a link in the booking confirmation. The ticket can be opened in different ways:
- By clicking on the link
- By scanning the QR code in the camera app or directly in the Matterhorn app
If the ticket is purchased at the point of sale, a purchase receipt with a QR code is issued. Open your ticket by scanning the QR code with the camera app or the Matterhorn app.
To use the ticket, click on “Activate” and activate Bluetooth and GPS services. The app must remain open in the background for the ticket to work. If the app is closed, the ticket is also deactivated.